1. How to Submit a Request
Submit a request through our contact form (the Privacy topic and subject are pre-filled for you) and include:
- Your name and account email.
- A description of the data you believe is inaccurate or incomplete.
- Evidence supporting the correction (e.g., documentation, screenshots).
2. Identity Verification
To protect accounts, we may ask for additional information to verify your identity before processing your request. Authorized agents may submit requests where permitted by law, with proof of authority.
3. Our Review & Timeline
We aim to respond within one month where required (or the period mandated by your jurisdiction). If we need more time due to complexity or volume, we will let you know. If we deny a request, we will explain our reasons unless prohibited by law.
4. Outcomes
If we agree the data is inaccurate, we will correct it or, if appropriate, supplement it. Where we disagree, we may note your challenge and provide you with options available under applicable law.
5. Contact
For questions about this process, contact us.