Privacy Policy

This Privacy Policy explains how DATPAQ collects, uses, discloses, and safeguards information in connection with our Services. By using the Services, you agree to the practices described here.

1. Information We Collect

  • Account & Contact Data (e.g., name, email, organization).
  • Usage & Log Data (e.g., API calls, device and browser info, IP address, timestamps).
  • Payment Data processed by our payment provider; we receive limited details necessary for billing and fraud prevention.
  • Cookies & Similar Technologies for analytics, settings, and session management.

2. How We Use Information

  • Provide, maintain, and improve the Services and develop new features.
  • Authenticate users, secure accounts, and prevent abuse or fraud.
  • Process payments, usage-based billing, and account notifications.
  • Comply with legal obligations and enforce our Terms.
  • Communicate product updates, security notices, and service messages.

3. Legal Bases (EEA/UK)

Where applicable, we rely on one or more legal bases: contract performance, legitimate interests (e.g., securing and improving the Services), consent (where required), and compliance with legal obligations.

4. Sharing & Transfers

We share data with service providers (e.g., hosting, analytics, payment processing) under appropriate safeguards and only as necessary to operate the Services. We may disclose information to comply with law, protect rights, or in connection with corporate transactions. International transfers are protected by suitable safeguards consistent with applicable law.

5. Retention

We retain personal data only as long as needed for the purposes described, for account lifecycle, and as required by law. Aggregated or de-identified data may be retained longer.

6. Your Rights

  • Access, correction, deletion, restriction, and portability (subject to applicable law).
  • Opt out of certain processing and direct marketing communications.
  • Withdraw consent where processing is based on consent.
  • File a complaint with a supervisory authority.

7. Security

We employ administrative, technical, and organizational measures designed to protect information. No system is 100% secure; you are responsible for safeguarding your credentials.

8. Children

The Services are not directed to individuals under 18. We do not knowingly collect data from children.

9. Changes

We may update this policy periodically. If changes are material, we will take steps to notify you consistent with applicable law.

10. Contact

Questions? Contact privacy@datpaq.com.

This page adapts common SaaS privacy topics and aligns with our GDPR/CCPA page for regional rights.

Privacy Policy | DATPAQ